At SunsetBay Appliance Repair, we are committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, and share information gathered from users of our website and the call request form. By using our website and services, you agree to the terms of this Privacy Policy.

Information Collection: We collect personal information that you voluntarily provide to us when you submit a call request form. This includes your name, phone number, email address, and any additional information you choose to provide. We do not process any transactions or collect credit card information through our website.

Information Usage: The personal information you provide is used to facilitate communication and provide you with requested services. By contacting us via phone or submitting a service request form, you agree to allow us and our partners to contact you via phone, email, or text for service-related purposes.

Information Sharing: We may share your information with our trusted partners who assist us in delivering services to you. This information is shared only to the extent necessary for operational and service needs. We do not sell or lease your personal information to third parties.

Non-Personal Data: We may collect non-personal browsing data through cookies or web beacons to improve user experience on our website. You have the option to disable cookies through your browser settings, but this may affect the functionality of our website.

Dispute Resolution: By using our website, you acknowledge and accept that any disputes related to our website or services shall be resolved through direct negotiation. You waive your right to sue or take any legal action beyond this process.

Limitation of Liability: You agree that the maximum compensation for any claims arising from the use of our website or services is limited to $100. Each party is responsible for bearing their own legal fees and expenses in the event of a dispute.

Opt-Out: If you wish to opt-out of receiving communications from us or our partners, please contact us at (305) 290-2186.

Changes to Privacy Policy: We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website or services indicates your acceptance of any changes to this policy.

If you have any questions or concerns regarding this Privacy Policy, please contact us through the provided phone number.